Manager, Software Engineering

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

• Exposure to UCP (Universal Commerce Protocol) or similar interoperability standards for AI agents and payment ecosystems is a bonus.
• Experience working in an eCommerce or digital commerce environment is a strong advantage.

Manager, Software Engineering

Position Overview

We are seeking an experienced Engineering Manager to lead a backend and data-oriented product engineering team.

This role is responsible for building and developing a strong engineering team while driving the delivery of customer-facing and platform capabilities from product definition through design, implementation, deployment, and production ownership.

The ideal candidate combines strong software engineering and distributed-systems expertise with proven people leadership, product thinking, and the ability to lead complex initiatives end-to-end in close partnership with Product.

Key Responsibilities

Lead, mentor, and develop a team of engineers, fostering ownership, collaboration, and continuous improvement.

Partner with Product to define priorities, shape solutions, and execute the team’s product and technical roadmap.

Drive end-to-end delivery of product capabilities, from requirements and technical design through implementation, deployment, and production ownership.

Lead architecture and technical design for scalable, reliable backend and data-intensive systems.

Balance product delivery with technical quality, maintainability, reliability, and technical debt.

Drive strong engineering practices including code quality, testing, observability, CI/CD, and production readiness.

Manage prioritization, capacity, execution risks, and predictable delivery of strategic initiatives.

Collaborate with Backend, Data Engineering, Analytics, DevOps, and other product teams on cross-team initiatives.

Own recruitment, onboarding, performance management, feedback, and career development.

Ensure the team learns from production incidents and continuously improves system reliability.

Required Qualifications

Bachelor’s degree in Computer Science, Engineering, or a related field

7+ years of software engineering experience.

2+ years of direct engineering management experience.

Strong backend software engineering and system-design experience.

Experience designing and operating distributed, production-scale systems.

Hands-on experience with modern data technologies and frameworks such as Kubernetes, Kafka, Spark, Flink, Airflow, DBT, Snowflake, Cassandra/ScyllaDB, or similar technologies

Strong programming background in Java, Scala, Python, or similar.

Experience with cloud environments and modern software delivery practices.

Experience with data-intensive systems, event-driven architectures, or data pipelines.

Strong understanding of reliability, observability, testing, and production operations.

Strong product mindset and demonstrated ability to partner effectively with Product Management.

Proven ability to lead complex initiatives and deliver customer or business outcomes.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.