Help Desk Analyst
Santiago de los Caballeros · On-site40-40 DOP Monthly
Resumen de la oportunidad
Help Desk Analyst en SPI BY JOSTENS. Ubicación publicada: Santiago de los Caballeros.
- Empresa
- SPI BY JOSTENS
- Location
- Santiago de los Caballeros
- Work mode
- On-site
- Tipo de contrato
- FULL TIME
- Salario publicado
- 40-40 DOP Monthly
- Publicada por la fuente
- November 18, 2025
- Updated
- September 23, 2026
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Job description
About the role
Under general supervision, this role is primarily responsible for ensuring the process to manage incidents and requests to support users by providing appropriate equipment and access to systems and data in a timely manner. Provides help and assist in all the activities related to the department and serve as second line of support as a system specialist to take care of escalated customer inquiries and Tier II incident management.
Requirements
Sin requisitos especificados