Offshore MCA Manager
Resumen de la oportunidad
Offshore MCA Manager en Offshore MCA. Ubicación publicada: Santiago.
- Empresa
- Offshore MCA
- Location
- Santiago
- Work mode
- On-site
- Tipo de contrato
- FULL TIME
- Salario publicado
- 74,400-124,000 DOP Monthly
- Publicada por la fuente
- January 16, 2026
- Updated
- September 23, 2026
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Job description
About the role
About the Role We are hiring an experienced Offshore MCA Manager to oversee dialer operations and manage MCA agents. This role is focused on execution, accountability, and package quality. You will be responsible for ensuring agents are productive, compliant, and consistently submitting complete, fundable MCA packages. This is a hands-on leadership role with direct involvement in call monitoring, coaching, deal review, and performance management.
Requirements
Requirements • Proven experience in Merchant Cash Advance (MCA) or alternative lending • Prior experience managing dialer-based sales teams • Strong understanding of MCA documentation and underwriting • Confident coaching and accountability skills • Strong English communication (verbal and written) • Detail-oriented and process-driven • Ability to work U.S. business hours Preferred Qualifications • Experience managing offshore sales teams in LATAM or Caribbean • Familiarity with predictive dialers and CRM systems •
Background in MCA processing or underwriting support What Success Looks Like • Agents consistently submitting clean, complete MCA packages • Higher funding rates and faster turnaround • Minimal processor rework • A disciplined, high-output sales operation